What do I need for the first session?

Other than completing the intake forms, no preparation is required for the first session. The therapy process will be reviewed with you (confidentiality, introduction to therapy, what brings you to the session) and the therapist will address any questions that may come up for you at that time. Therapy is collaborative process. Your therapist will work with you to ensure your concerns are addressed in a way that feels safe and is tailored to your needs and comfort level.

 

 Is it confidential?

​As a part of our code of ethics, great efforts are taken to keep your information private and confidential. Written permission is required for your therapist to share any information, including client requests to share information with other professionals. ​ Written client identifying information will be encrypted if digital and physical files are stored behind two locks when unattended. All online sessions are encrypted and password coded with 2-factor authentication. There are a few limits to confidentiality as follows:

•  As mandatory reporters, therapists are required to report the abuse or neglect of a child or vulnerable person.

• If you do or say something that we believe puts the life or safety of yourself or another person at risk, or a medical emergency occurs, we may ask for help from others to assist you.

• If your file is subpoenaed by a court of law, we are required to comply with this request. Additionally, information may be required to be disclosed if you file a complaint or claim professional liability by the therapist in a lawsuit.

• Your therapist may consult with another therapist in order to provide the best treatment possible, while only providing relevant details as needed.

• In a situation of the unexpected death or illness of the therapist, you may be contacted by a representative who is acting on behalf of the therapist. This representative will be obliged to ensure confidentiality as the therapist does and will provide you with an appropriate referral.

 

How many sessions will it take?

This is determined collaboratively and depends on what types of concerns you are interested in discussing. Weekly or bi-weekly sessions are often recommended to start and decrease in frequency as you become more confident in the skills you’ve obtained and feel relief from difficulties you are facing. Some individuals enjoy coming once in a while for extra support and help maintain positive strategies.

If you are seeking therapy for help with stress management, basic coping strategies, or support through a transition, you may only require a few sessions or decide to follow-up on a “as needed basis”. More complex or co-occurring concerns and those that have been present for an extended length of time may require longer treatment. 8-12 sessions is considered short-term therapy, with some individuals deciding to continue for longer term therapy.

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What's the difference between mental health designations?

It is common for members of the public to not understand the different designations within the mental health field, such as psychiatrists, psychologists, social workers and psychotherapists or counsellors. 

Psychiatrists are required to hold a medical degree, complete a residency and specialize in psychiatry. They are able to make diagnoses, prescribe medication, and provide a treatment plan. In Manitoba, a Registered Clinical Psychologist is required to have a doctoral degree in psychology. A psychologist is able to do cognitive and psychological testing, provide diagnoses, provide psychological reports and medical notes, and perform psychotherapy.  Counsellors and psychotherapists typically hold Master’s degrees in Clinical Psychology or Clinical Counselling and are trained to provide therapy for various mental health concerns. Social Workers are required to have a Bachelors or Master’s degree in social work. They are trained to provide therapy and often assist the individual connect to community supports and services. 

 

What is your cancellation policy?

Your appointment time is reserved just for you. A late cancellation of missed appointment leaves a whole in their therapists' day that could have been filled by another client. As such, clients are required to cancel appointments at least 24-hours before their session if unable to attend. This will allow your therapist to offer the session to a client on the waitlist. Appointments cancelled with less than 24 hours’ notice or missed appointments will be charged the full session fee.

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Will this be covered by my insurance?

Services may be covered in part or in full by your private health benefits, depending on your insurance plan. Insurance providers that may cover my designation include Blue Cross, Desjardins, Canada Life, Sun Life, Manulife, Green Shield, MPI, RCMP and Veterans affairs, as well as insurance policies that have a Health Spending Account. Please note that plans within these insurance companies vary. I encourage you to contact your provider to verify the details of your specific plan prior to beginning treatment. Most, but not all, benefit packages no longer require a physician’s prescription for services. The below education and certification information may be asked of your insurance provider when inquiring about services covered.

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Education and certification:

Bachelor of Arts (Hons)-Psychology, Master of Arts - Clinical Psychology

Professional member of the Canadian Counselling and Psychotherapy Association (CCPA)

Professional member of the Manitoba Psychological Society (MPS)

Nationally certified by possessing a Canadian Certified Counsellor (CCC) designation

CCC/CCPA Member #: 10009646

Blue Cross Provider Number: 13811

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Please reach out if you have any other questions!